There are a few ways to get in contact with the Sailaway Team, if you wish to do so via email then please use the form below to contact the relevant part of the team.

Alternatively you can use social media to get in touch, both our Facebook and Twitter accounts can be found below.




Customer support and email requests will be monitored from 9:00AM to 5:00PM (GMT) Monday through Friday, while you may get responses outside of these times it shouldn’t be expected. Even we sometimes need sleep and weekends off!

Participate in our Sailaway community

Our forums are also a great resource for both support and information on the game, the Sailaway Team and other community members are sure to be able to help with any questions you might have.

Join the discussion